Jacqueline (Jackie) Shaffstall has over a decade of experience in nonprofit program management and community-based support services. She has served in leadership roles with organizations including Harford Community Action Agency, the Housing Authority of the City of Havre de Grace, and United Way of Central Maryland’s Family Stability Program, supporting individuals and families through housing instability, financial hardship, and life transitions.

Jacqueline is the founder of Scion Coaching and Consulting LLC, where she provides community education and emotionally and spiritually grounded coaching. She is a Certified Bridges out of Poverty Trainer and an Emotional Intelligence Practitioner through Six Seconds, with a strong background in trauma-informed, and strength-based care.

Jacqueline’s 28-year walk with Christ is the foundation of her passion for restoration and hope, and she is grateful to join the staff at The Oaks Ministry to walk alongside women on their healing journeys. She is a longtime resident of Cecil County, Maryland, where she lives with her husband and two retrievers.  She is also the proud grandmother of three boys.

Having been actively involved in church for over a decade, in 1993, Robin had an experience with God that radically changed her life. Afterwards, she felt stirred to gather women on a weekly basis to minister to those without a deep Christian community. As her children grew older, she began working part-time at Pocopson Home as a CNA. There, she continued in many different roles over the years while also getting an advanced certification in Chaplaincy from Tripp Bible Institute. In 2015, she took on a full time role as the Palliative/End of Life Care Chaplain at Pocopson Home. Simultaneously, the Lord was leading her further in her purpose to support and encourage women walking through difficult seasons. It was then that the seeds for the Oaks Ministry were planted and the ministry was born. Robin eventually retired in 2019 to dedicate herself full time to the Oaks Ministry. With the support of many, she has fearlessly led and championed every aspect of the ministry with her eyes fixed on the Lord and His will for its future.